Customer Journey

Mapping

We are on the Road!

Are you ready to transform the way you engage your customers, align your teams, and elevate your fitness or leisure facility’s customer experience? PROMAX Consultancy Services in partnership with Life Fitness are taking the revolutionary Barcelona Hub Experience on the road, and you don’t want to miss out!

First Stop Customer Success

We have introduced this solution to the Fitness Industry and the results were nothing short of game-changing.


What was on the agenda?

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Buyer Persona

Development

Understand and reach your ideal customers with AI, research, and local insights, turning data into real connections.

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Customer Journey

Mapping

Gain clarity on every step of your customers’ experience. We work with your Team to create.

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Persona

Programming

Construct deliverable service to your end users, ensuring that you are responding to their needs.

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Create

Alignment

Unite your marketing, sales, customer service, and fitness teams for seamless operations.

Led by our expert team

Juan Cuesta, Dominic O'Sullivan, and Gary Scott – the workshops create purpose, alignment,

spark collaboration, innovation, and create actionable insights.


The PROMAX Difference

We believe the session is a way to "combine human behaviour and digital solutions" to elevate the customer experience. At PROMAX, we don’t just consult; we deliver solutions with tangible, lasting transformation.


Your Opportunity


This is your chance to bring the Mobile Hub Experience to your facility! Let’s work together to empower your teams, strengthen your customer journey, and integrate cutting-edge solutions.

Contact us today to book your workshop and be part of the future of fitness and leisure services! 

Contact us today