Connect System Project Delivery

Customer Success Programme will provide Onboarding, Implementation & Support

Manager Admin Set Up

This Webinar is essential for the set-up and configuration of the Connect System. 

 

Attendees will have management responsibilities and the ability to: 


  • Manage Equipment Assets 
  • Configure Branding of Consoles 
  • Manage Member Onboarding 
  • Configuration of Connect System Hardware 
  • Create User Experiences 
  • Create a Gym Level Workout Library 
  • Create Additional Exercise Library Content 
  • Management Data Analysis & Reporting 
Book Here

The session is approximately 1 hour and requires mic/speaker enabled PC or Laptop

Trainer Programming

This Webinar will provide Trainers with the ability to:


  • Invite members to connect with Trainer as a Client 
  • Interact with Clients 
  • Manage Client Groups 
  • Create Workout content for Clients 
  • Create Workout progressions

The session is approximately 1 hour and requires mic/speaker enabled PC or Laptop

LF Connect User Experience Session

This session, takes your Staff through the User Experience, prior to launch, so that they are comfortable and knowledgeable to support use of the LF Connect APP and Connected Kit 

The opportunity to spend time practically in the gym environment provides context and understanding for the Staff, as well as reinforcing learning from the Programming Webinar.


  • Creating and LF Connect Account 
  • Connecting with a Trainer 
  • Receiving workouts 
  • Creating Own Workout 
  • Access Gym Level content 
  • Communicating with a Trainer 
  • Log in to track workout content

Recommended attendees for the session are anyone who will be customer facing, as part of the member journey from Sales to Gym.  

LF Connect User Experience Session (Virtual) 

This session, takes your Staff through the User Experience, prior to launch, so that they are comfortable and knowledgeable to support use of the LF Connect APP. 

The session provides context and understanding for the Staff, as well as reinforcing learning from the Programming Webinar. 


Creating and LF Connect Account 

Connecting with a Trainer 

Receiving workouts 

Creating Own Workout 

Access Gym Level content 

Communicating with a Trainer 

Log in to track workout content 

Recommended attendees for the session are anyone who will be customer facing, as part of the member journey from Sales to Gym.

Project Review

Monthly opportunity for Managers and Stakeholders to review the project.

  • Monthly Insights
  • Staff Performance
  • Equipment Usage Patterns
  • Member Activity Analysis
  • Feeedback & Evaluation
  • Action Plan


Management Reporting

This Webinar is essential for the reporting and data analysis of the Connect System. 

 

Attendees will have management responsibilities and the ability to: 

  • Data extraction
  • Trend analysis & KPI tracking
  • Feedback & recommendations 3 months from launch